Last updated July 2026
AMO Rendering ("we", "us", "our") is the data controller for the personal information described in this policy. If you have any questions about how we handle your data, please contact us using the details below. 01375 506071 · mark@amorendering.co.uk · 11 Whitchurch Parade, Whitchurch Lane, Edgware, Middlesex, HA8 6LR
Depending on how you interact with us, we may collect: your name, phone number and email address; your property address and postcode; details about your project (service required, property type, photographs you upload, timeframe and budget); and payment-related information such as the amount paid and payment status (we do not store your full card details — these are handled directly and securely by our payment processor).
We use your information to respond to enquiries, prepare quotations, arrange surveys and bookings, carry out and manage projects, process payments, and send you updates about your enquiry, quote or project. We may also use your contact details to ask for a review after a project completes, and, where you have agreed, to send you occasional updates about our services.
We process your information because it is necessary to perform a contract with you (or to take steps at your request before entering into one), because it is in our legitimate business interests to respond to enquiries and operate our business, or because you have given consent (for example, for marketing communications), and in some cases to comply with a legal obligation such as accounting and tax record-keeping.
We do not sell your personal information. We share information with trusted third parties only where necessary to provide our services — for example, our email and SMS notification providers, and our payment processor for handling online card payments. These providers are only permitted to use your information to provide the relevant service to us.
Our website uses cookies. Essential cookies are required for the site to function correctly and cannot be switched off. Non-essential cookies (such as analytics) are only set with your consent, which you can give or withhold using the cookie banner shown when you first visit our site. You can change your preference at any time by clearing your browser's cookies for this site and reloading the page.
We keep personal information for as long as necessary to fulfil the purposes described in this policy, including any legal, accounting or reporting requirements. Enquiry and quote information not converted into a project is generally retained for a reasonable period to allow for follow-up, after which it may be deleted or anonymised.
Under UK data protection law, you have the right to: request access to the personal information we hold about you; request correction of inaccurate information; request erasure of your information in certain circumstances; object to or restrict certain processing; and request that your information be provided to you or transferred to another organisation in a portable format. To exercise any of these rights, please contact us using the details below. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data protection rights have been infringed.
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.
We may update this policy from time to time. Any changes will be posted on this page with an updated date.
If you have any questions about this Privacy Policy or how we handle your information, please get in touch. 01375 506071 · mark@amorendering.co.uk · 11 Whitchurch Parade, Whitchurch Lane, Edgware, Middlesex, HA8 6LR